All returned items must be complete, unregistered and in the original condition and packaging with all accessories and complete documentation (Owner's Manual, Warranty Card, quick start guides etc.), show no signs of wear or use and include the Return Authorization number provided by your sales person. All returns will incur a 5% restocking fee. Items which are not normally stocked ("Special Orders", oversized or overweight items, discontinued products, close-outs, used products, layaways, etc.) are not returnable.
We offer a 48 hour Approval period on mail order items. To return an item, you must contact your salesperson within 48 hours of the purchase to get a Return Authorizaion number. All in-store purchases may be returned within 48 hours for store credit only.
Customer is responsible for all shipping charges on returned items, both to and from, and these charges will be deducted from any refunds or credits along with any costs incurred bringing the returned item back to it's original condition.
Again, returns are not accepted on the following items: Damaged Items, Modified Items, Special Orders, Layaway, Closeout Items, Oversize/Overweight Items, and/or specified Discontinued Items. NO RETURNS ON TRADES. ALL TRADES FINAL!